At Solar Geeks (“we,” “us,” “our”), we are committed to protecting your privacy.
Solar Geeks Privacy Policy
1. Introduction
Solar Geeks is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide through our website and digital channels. By accessing our digital products, you agree to the terms outlined in this policy, and we encourage you to read it to understand your rights and our obligations regarding your data.
2. Types of Information Collected
When you interact with Solar Geeks, we may collect the following types of personal information:
• Personal Data: This data, also known as personally identifiable information (“PII”), can directly identify you or reasonably be used to identify you.
• Anonymous Data: This data neither identifies you nor can be reasonably used to identify you specifically.
• Aggregate Data: This data is collected from multiple individuals and compiled into anonymous groupings or categories.
This Privacy Policy is in place to ensure your understanding of how we manage your data and provide a safe, transparent digital experience for all Solar Geeks users.
3. How Information is Collected
We collect your information through various channels:
• Directly Provided by You: When you meet with our in-person associates, submit forms, contact us, make purchases, or apply to our employment opportunity.
• Automated Technologies: Cookies, pixel tags, and other tracking tools help us gather non-identifying information about how you use our website. This includes data collected when you access or use our digital products, such as:
o Web Browsers: Non-identifying information from your computer and internet connection that may include traffic data, location data, and frequency of communication.
o Cookies: Small strings of information stored on your device that help us identify repeat visitors, track user journeys, and evaluate marketing effectiveness. You can manage cookie preferences through your browser settings.
o Web Beacons: Invisible objects embedded in web pages that allow us to track user interactions with our Digital Products.
o Data Analytics: We use third-party analytics services like Google Analytics to measure web traffic and improve user experience. This may involve tracking your interactions, such as pages visited and duration of visits.
4. Purpose of Data Collection
We collect your data for the following reasons:
• To Provide and Improve Services: Personalize your experience and enhance our product offerings.
• Marketing and Promotions: Contact you about our products, services, and promotions that may interest you via phone calls, text messages, electronic mail, or regular mail.
• Communication Purposes: Respond to inquiries, support requests, and offer updates.
• Analytics: Analyze website traffic to enhance our digital channels and marketing strategies.
5. Data Security Measures
Solar Geeks implements strict security protocols to safeguard your information, including:
• Encryption: Protect sensitive data in transmission.
• Access Controls: Limit access to personal data to only authorized personnel.
• Regular Monitoring: Perform ongoing security assessments to address vulnerabilities.
While we strive to protect your data, please be aware that no security system is infallible. If you suspect unauthorized access to your personal information, please contact us immediately at admin@solargeeks.com.
6. Data Sharing
Solar Geeks does not sell or trade your personal information. However, we may share data in these situations:
• Service Providers: With trusted third-party vendors who assist in our business operations, under strict confidentiality agreements.
• Legal Obligations: If required by law or to protect Solar Geeks’ rights, safety, or property.
• Business Transactions: In the event of a merger, acquisition, or asset sale.
• Non-Personally Identifiable Information: We may provide aggregated, non-personally identifiable visitor information to third parties for marketing, advertising, or other uses.
7. User Rights
You have rights regarding your personal data, which may vary depending on your location:
• Access and Correction: Review and update your information.
• Deletion: Request that we delete your personal information, subject to legal limitations.
• Marketing Preferences: Opt out of marketing communications.
• Data Portability: Request a copy of your information in a structured, accessible format.
• Limitations on Use: Request limitations on the processing of your personal data, particularly regarding sensitive information.
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:
Email: admin@solargeeks.com
Mailing Address:
Solar Geeks
Attn: Compliance Department
12801 N Central Expy, Ste 220
Dallas, TX 75423
(833) 337-3844
Solar Geeks SMS/Texting Terms and Conditions
Thank you for opting in to the Solar Geeks SMS/text messaging program! By joining, you’ll receive updates from Solar Geeks about our products, services, promotions, and important company news. Our messages may include information about solar installations, energy savings, special offers, and scheduled appointments.
How to Opt-Out
If you wish to stop receiving text messages from our program, simply reply with the word STOP to the number sending you messages. You will receive a confirmation that you’ve opted out. If you decide to rejoin later, just text START.
Support and Assistance
If you encounter any issues with our messaging program, reply with the keyword HELP for assistance. You can also reach out directly via:
• Email: info@solargeeks.com
• Phone: (833)337 3844 ext. 2
Message Frequency
The number of text messages you receive from Solar Geeks will vary based on your specific project and updates.
Costs
Message and data rates may apply for any messages sent to you or from you as part of the Solar Geeks messaging program. We recommend checking with your mobile carrier for details on any applicable fees, including roaming charges. Solar Geeks does not charge a separate fee for sending text messages.
Privacy
Your privacy is important to us. Please visit Solar Geeks Privacy Policy to understand how we handle your personal information in accordance with this policy.
Contact Us
If you have any questions regarding these SMS Terms and Conditions, please feel free to reach out to our Customer Service team at:
• Email: info@solargeeks.com
• Phone: (833)337 3844 ext. 2
Thank you for being a part of the Solar Geeks community!
